Shipping policy

Shipping

Free shipping on all orders over $75!
Orders are typically shipped within 7 days of being placed.
Once shipped, please allow 2–5 business days for delivery.

NOTE: Due to the holiday season and increased order volume, shipping may take a little longer than usual. We appreciate your patience and understanding!

Returns

At PILAVITA, we want you to love your order. If something isn’t right, please get in touch — we’re here to help.

  • Incorrect, damaged, or defective items are eligible for a full refund.
  • Refund requests must be made within 30 days of the purchase date.

To start a return or report an issue, contact us at info@pilavita.store.