Shipping policy
Shipping
Free shipping on all orders over $75!
Orders are typically shipped within 7 days of being placed.
Once shipped, please allow 2–5 business days for delivery.
NOTE: Due to the holiday season and increased order volume, shipping may take a little longer than usual. We appreciate your patience and understanding!
Returns
At PILAVITA, we want you to love your order. If something isn’t right, please get in touch — we’re here to help.
- Incorrect, damaged, or defective items are eligible for a full refund.
- Refund requests must be made within 30 days of the purchase date.
To start a return or report an issue, contact us at info@pilavita.store.