Terms of service

TERMS OF SERVICE

Last updated: 18.10.2025

OVERVIEW

Welcome to Pilavita. The terms “we”, “us”, and “our” refer to Pilavita. Pilavita operates this website and online store, including all related content, features, tools, products, and services (the “Services”).
Our store is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services.
By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access our Services.

1. ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence and that you consent to allow any minor dependents to use the Services under your supervision.

You may be asked to provide certain information to access or purchase through our store. You represent that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to another person.

2. OUR PRODUCTS

We make every effort to display our products and services accurately. However, actual colors, dimensions, or appearance may vary depending on your device or settings.

We do not guarantee that any product descriptions, colors, or other content are entirely accurate or will meet your expectations. Product descriptions and availability may change without notice, and we reserve the right to discontinue any product at any time or to limit quantities for any reason.

3. ORDERS

When you place an order, you are making an offer to purchase the item(s). We reserve the right to accept or decline your order at our discretion. An order is considered accepted only once payment has been processed and we send you a confirmation.

Please review your order carefully before submission, as cancellations may not be possible after processing. If we are unable to fulfill or must cancel an order, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy. You represent that your purchases are for personal use only and not for resale or export.

4. PRICES AND BILLING

All prices are listed in the currency displayed at checkout and do not include taxes, customs duties, or shipping charges unless stated otherwise. Prices, discounts, and promotions may change without notice.

You agree to provide complete and accurate billing and payment information for all purchases. By submitting payment, you confirm that:

  • The payment information provided is true and authorized for use.

  • Charges incurred by you will be honored by your payment provider.

  • You will pay all applicable charges, including taxes and shipping fees.

5. SHIPPING AND DELIVERY

Shipping and delivery times are estimates only. We are not responsible for delays caused by shipping carriers, customs processing, or other events beyond our control.
Once the order has been handed to the carrier, title and risk of loss transfer to you.

6. INTELLECTUAL PROPERTY

All content on the Services, including text, graphics, images, videos, logos, and layout design, is owned by Pilavita, its affiliates, or licensors and is protected by copyright, trademark, and other applicable laws.

You may use our content only for personal, non-commercial purposes. You may not reproduce, modify, distribute, or create derivative works from any part of the Services without prior written permission.

“Pilavita” and related names, logos, and designs are trademarks of Pilavita. Other trademarks displayed are the property of their respective owners.

7. OPTIONAL TOOLS

We may provide access to tools or features operated by third parties. These are offered “as is” and “as available,” without warranties or endorsement.
Your use of such tools is entirely at your own discretion and subject to the terms of the relevant third-party provider. We have no liability for any harm or damages related to your use of optional third-party tools.

8. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or materials. We do not control or endorse, and are not responsible for, the content, accuracy, or policies of such third parties.
If you access a third-party site, you do so at your own risk. Please review their policies and terms before engaging in any transactions with them.

9. RELATIONSHIP WITH SHOPIFY

Pilavita is powered by Shopify, which provides the platform we use to operate this store. However, your purchases are made directly with Pilavita.
By using our Services, you acknowledge that Shopify is not responsible for any sales, products, or transactions between you and Pilavita, and you release Shopify from any related claims or liabilities.

10. PRIVACY POLICY

We respect your privacy and handle your personal information in accordance with our Privacy Policy.
Because our store is hosted on Shopify, Shopify also processes certain personal information to provide the Services. By using our website, you acknowledge that your data may be transferred or processed in other countries where Shopify and its partners operate.

11. FEEDBACK

If you submit feedback, reviews, or suggestions, you grant Pilavita a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, and distribute your content for any purpose.
You represent that you own or have the right to share such feedback and that it does not infringe any third-party rights. We reserve the right to monitor, edit, or remove content that violates these Terms or applicable law.

12. ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our website or Services may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors and to cancel or modify orders based on inaccurate information at any time without prior notice.

13. PROHIBITED USES

You agree not to use the Services for any unlawful or harmful purpose, including but not limited to:

  • Violating any laws or regulations

  • Infringing on our intellectual property or that of others

  • Harassing or defaming others

  • Uploading malicious code or spam

  • Collecting data about other users

  • Circumventing security features

We reserve the right to suspend or terminate access for any user violating these Terms.

14. TERMINATION

We may terminate or suspend your access to the Services at any time, without notice, if you violate these Terms or if we decide to discontinue the Services.
Upon termination, you remain responsible for any outstanding payments or obligations incurred prior to the termination date.

15. DISCLAIMER OF WARRANTIES

Except as expressly stated by Pilavita, the Services and all products are provided “as is” and “as available,” without any warranties or conditions, express or implied.
We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that defects will be corrected.
Some jurisdictions do not allow limitations on implied warranties, so these exclusions may not apply to you.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pilavita, its affiliates, employees, contractors, and licensors shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, or data, arising from your use of the Services or products purchased through them.
Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.

17. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Pilavita, Shopify, and their affiliates, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms, your violation of any law, or your use of the Services.

18. SEVERABILITY

If any part of these Terms is found unenforceable, that portion will be limited or removed to the minimum extent necessary, and the remaining terms will remain in effect.

19. WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right under these Terms does not constitute a waiver of that right.
These Terms constitute the entire agreement between you and Pilavita regarding your use of the Services, superseding any prior agreements or communications.

20. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our written consent.
We may assign or delegate these Terms and our obligations without notice.

21. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Pilavita is headquartered.
You consent to the exclusive jurisdiction and venue of those courts for any disputes arising from these Terms.

22. HEADINGS

Headings are included for convenience only and do not affect interpretation.

23. CHANGES TO TERMS

We may update or modify these Terms at any time by posting the revised version on our website.
Your continued use of the Services after any updates constitutes acceptance of the revised Terms. Material changes will be communicated in accordance with applicable requirements.

24. CONTACT INFORMATION

Questions about these Terms of Service may be sent to info@pilavita.store.